Important Information
For Our Patients
Everything you need to know about admissions, discharge, insurance, patient rights, and visiting guidelines to ensure a smooth and comfortable stay.
Admissions Process
We have streamlined our admission process to be as smooth and hassle-free as possible for you and your loved ones.
Consult a Specialist
Visit our OPD, get a referral, or enter through Emergency for an initial consultation.
Get Admission Slip
If required, your doctor will recommend admission and provide an Admission Advice Slip.
Visit Admission Desk
Proceed to the Admitting Office on the Ground Floor with valid ID and insurance/TPA cards.
Select Room Category
Fill out the Admission Form and choose your preferred room category based on availability.
Process Payment
Pay the required initial deposit or complete the insurance pre-authorization process.
Escort to Room
Our guest relations staff will escort you and your family safely to your allotted ward or room.
Room Categories
We offer multiple tiers of accommodation to suit the personal preferences and financial requirements of our patients.
General Ward
6–8 patientsBasic nursing care, shared bathroom, standard hospital meals
Private
Single + AttendantAir conditioning, attached bathroom, sofa-cum-bed, TV, mini fridge
| Room Type | Amenities Included | Occupancy |
|---|---|---|
| General Ward | Basic nursing care, shared bathroom, standard hospital meals | 6–8 patients |
| Private | Air conditioning, attached bathroom, sofa-cum-bed, TV, mini fridge | Single + Attendant |
Insurance & Billing
We tie up with leading insurance providers to offer cashless facilities, ensuring your focus remains entirely on recovery.
Insurance Empanelments
All major TPA (Third Party Administrators) accepted
Cashless facility available — submit insurance card at admission desk
Government schemes: Ayushman Bharat (PMJAY), State Health Schemes
Corporate empanelment for employee healthcare programs
For reimbursement claims — all documents provided promptly
Billing Desk Hours
Payment Modes
Cash, Debit / Credit Card, UPI, Net Banking, and flexible EMI options available.
Rights & Responsibilities
We believe in building a foundation of mutual trust and respect. Understanding your rights and responsibilities helps us serve you better.
Patient Rights
- Right to respectful care
- Right to information about treatment
- Right to privacy & confidentiality
- Right to refuse treatment
- Right to a second opinion
- Right to access medical records
Patient Responsibilities
- Provide accurate medical history
- Follow prescribed treatment plan
- Respect hospital rules & other patients
- Settle bills on time
- Notify staff of any changes in condition
- Maintain hospital property
Visitor Guidelines
To ensure the safety, privacy, and speedy recovery of our patients, we kindly request all visitors to adhere to the following rules.
Visiting Hours
4:00 PM – 7:00 PM (General Wards) | 11:00 AM – 12:00 PM (ICU)
Visitor Limits
Maximum 2 visitors per patient at any given time to ensure patient rest.
Age Restrictions
Children under 10 are not allowed in ICU or Special Care areas for infection control.
Health protocol
Visitors with fever, cough, or illness are strictly requested not to visit.
No Photography
Photography and video recording is strictly prohibited in all clinical areas.
Visitor Passes
Mandatory visitor passes must be collected from the reception desk upon entry.